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      ScentsGalaxy – Frequently Asked Questions

      How do I apply Perfumes?

      Apply our perfumes after a shower on your pulse points:

      Temples (behind ears),Neck,Chest,Inner elbows,Wrists,Back of knees,Ankles

      Tip: Avoid rubbing the fragrance, as it can dull and alter the scent.

      Do you have any outlet?

      ScentsGalaxy currently operates online only. We deliver across Pakistan and occasionally host pop-up events. Follow us on social media for updates.

      Are these original?

      Yes! All perfumes are original creations by ScentsGalaxy. We offer premium impressions of designer fragrances crafted with high-quality perfume oils.

      Are you selling branded designer perfumes?

      No. We sell high-quality impressions inspired by designer scents.

      We are not affiliated with any designer brands or manufacturers.

      What is your exchange policy?

      3-day exchange period (from the date of delivery)

      Product must have at least 95% of the perfume liquid remaining

      Delivery charges apply for exchanges

      Contact our support team for assistance.

      Why should I buy from ScentsGalaxy?

      High-quality, long-lasting fragrances

      Oil concentration 30%+, Aura making Projection, Made with high quality perfumes oils.

      3-day exchange policy & tester options

      Friendly customer support

      These make ScentsGalaxy a trusted name in Pakistan’s fragrance community.

      How long does it last?

      Longevity depends on the fragrance, skin type, application area, and season.

      Each product’s performance details are listed in its description.

      Why buy online?

      Read fragrance descriptions and Inspired DNA's,

      Enjoy home delivery

      Benefit from our exchange policies

      Do you use alcohol in your perfumes?

      Some perfumes contain cosmetic-grade alcohol, safe for external use and enhancing scent projection.

      What is the oil concentration?

      Our perfumes typically contain around 30% perfume oil, maximizing projection, richness, and lasting power.

      How should I store my perfumes?

      Keep perfumes in a cool, dark place, away from direct sunlight and heat, to preserve their original scent and performance.

      Can ScentsGalaxy perfumes cause allergies?

      Our perfumes are safe and made with high-quality ingredients.

      However, we recommend patch testing before full use. Discontinue use if irritation occurs.

      Will my namaz be valid if I wear perfumes containing alcohol?

      Yes. Cosmetic-grade alcohol used in perfumes is not impure (Najis)

      Islam prohibits drinking alcohol, not its external use in perfumes or medicines.

      Your prayers remain valid.

      When will my parcel arrive?

      2–3 business days.

      3–4 business days in other cities (Nortern Areas)

      (During sale events, delivery might take longer.)

      You can track your order status online.

      Do you offer Cash on Delivery (COD)?

      Yes, COD is available across Pakistan.

      For orders above PKR 10,000, we require a 50% advance payment for smooth processing.

       

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